In Canada, businesses are not obligated to accept the return of purchased items unless they are defective. However, many businesses offer refunds or exchanges for various other reasons to help foster good customer relations.
- Returns
No Refunds/Exchanges after 3 days:
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [support@eliteonehosting.com] with details of the product and the defect. the support team will then test and work with you to resolved, in the event it can not be resolved you will have the option of
replacement or refund to the card/ account used for payment
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Option 2 – Refunds Permitted Unsued:
We accept returns. You can return unused or used items within 3 days of your purchase with receipt or proof of purchase. If 3 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item/closed account , we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
To follow-up on the status of your return, please contact us at [support@eliteonehosting.com].
- Exchanges
We do not offer exchanges of goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at [support@eliteonehosting.com] with details of the product and the defect. a replacemet will be sent by email if needed. if you ordered the wrong plan you will have 1 day to contact us to have it changed
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
- Shipping
To return the item you purchased, please email us :[support@eliteonehosting.com]
Note all Itemes on this site are digital and will be sent to the email address you have provided we are not reponcable for incorrect information that you provide please ensure real correct information is supplied and verified
